Holding Algorithms Accountable

As algorithms control more aspects of our lives, we need to be able to challenge them.

Algorithms are ubiquitous in our lives. They map out the best route to our destination and help us find new music based on what we listen to now. But they are also being employed to inform fundamental decisions about our lives.

Companies use them to sort through stacks of résumés from job seekers. Credit agencies use them to determine our credit scores. And the criminal-justice system is increasingly using algorithms to predict a defendant’s future criminality.

Those computer-generated criminal “risk scores” were at the center of a recent Wisconsin Supreme Court decision that set the first significant limits on the use of risk algorithms in sentencing.

The court ruled that, while judges could use these risk scores, the scores could not be a “determinative” factor in whether a defendant was jailed or placed on probation. And, most important, the court stipulated that a pre-sentence report submitted to the judge must include a warning about the limits of the algorithm’s accuracy.

This warning requirement is an important milestone in the debate over how our data-driven society should hold decision-making software accountable. But advocates for big data due process argue that much more must be done to assure the appropriateness and accuracy of algorithm results.

An algorithm is a procedure or set of instructions often used by a computer to solve a problem. Many algorithms are secret. In Wisconsin, for instance, the risk-score formula was developed by a private company and has never been publicly disclosed because it is considered proprietary. This secrecy has made it difficult for lawyers to challenge a result.

The credit score is the lone algorithm in which consumers have a legal right to examine and challenge the underlying data used to generate it. In 1970, President Richard M. Nixon signed the Fair Credit Reporting Act. It gave people the right to see the data in their credit reports and to challenge and delete data that was inaccurate.

“If you are given a score that jeopardizes your ability to get a job, housing, or education, you should have the right to see that data, know how it was generated, and be able to correct errors and contest the decision.”

For most other algorithms, people are expected to read fine-print privacy policies, in the hopes of determining whether their data might be used against them in a way that they wouldn’t expect.

“We urgently need more due process with the algorithmic systems influencing our lives,” says Kate Crawford, a principal researcher at Microsoft Research who has called for big data due process requirements. “If you are given a score that jeopardizes your ability to get a job, housing, or education, you should have the right to see that data, know how it was generated, and be able to correct errors and contest the decision.”

The European Union has recently adopted a due process requirement for data-driven decisions based “solely on automated processing” that “significantly affect” citizens. The new rules, which are set to go into effect in May 2018, give European Union citizens the right to obtain an explanation of automated decisions and to challenge those decisions.

However, since the European regulations apply only to situations that don’t involve human judgment “such as automatic refusal of an online credit application or e-recruiting practices without any human intervention,” they are likely to affect a narrow class of automated decisions.

Read on here:  https://psmag.com/holding-algorithms-accountable-1b889cd3b099#.a1if3gy07